If you previously registered and activated your account after Nov 2015, yes. However, if you only used the old mypension system (where your NI number was your username), then unfortunately you will need to register again. Likewise for all members who registered their details with the previous version who did NOT activate their account. Please register for the new version of mypension. If you did activate your account with the previous version of mypension - then all your existing login details will still be valid. Please use the Forgotten Your User Details facility if you are unsure of your details.

Please make sure that the details you are entering are correct. If you have recently changed your surname, we may still have your previous name on record. In which case, you could try registering with your former name - if this is still on our record, the registration will go through and you can update your name later online once logged in.

If you are not sure whether or not you have already registered, you may try registering again. If you have registered, you will receive a message on screen confirming this. In which case - please use the Forgotten Your User Details link on the login page before contacting us.

Step 2 of the registration involves setting your security question, answer, username and password. Each of these user credentials has specific criteria which must be met in order to proceed. Please be guided by the on-screen messages when completing this form. You can change any of these details once logged in. Your username can be anything - your email address, National Insurance Number or anything which passes the validation.

An activation code will be emailed to the address you registered with. Please allow 20 minutes to receive this and check your spam folders. Once you receive your activation code please activate your account as soon as possible. Activation codes expire after 3 days. After this time, you will need to login and then request a new one.

Please check your spam folder of the email account that you registered with. If you have not received an Activation Code within an hour you may request another one, but you will need to login first using your username and password and then click on the the link shown on the subsequent page.