Reporting the Death of a Member
We understand that when a loved one dies it is very distressing and there is always lots to do, however it is very important that you notify us as soon as possible when a scheme member or someone receiving a pension from us dies. This can help us determine if any dependants’ benefits are payable, ensure any death grants are paid correctly and prevent any pension overpayment. If an overpayment of pension occurs, we will need to ask the next of kin or the estate to pay it back.
To notify us of the death of a member, either:
• inform us of the death by completing the form below
or
• contact our Customer Services Team on 0300 303 6160 (Mon-Fri 9.30am – 4.30pm).
A member of our benefits team will then write out to you with the next steps. We will also require sight of the death certificate (please only send a photocopy, we do not need to see the original document). You can email a copy to
customerservices@sypa.org.uk
or alternatively wait until you have been contacted with details of the next step as we may also require further documentation completing.